Shipping policy
How much does shipping cost? Do you ship internationally?
- We charge a flat rate of $15 for shipping via FedEx on orders under $150 for all destinations outside of Indonesia.
- We offer free shipping on orders over $150 via FedEx for all destinations outside of Indonesia.
- We offer free shipping via RPX on all orders within Indonesia.
- Each product is carefully packed inside a reusable cotton drawstring cinch bag and shipped in a fully recyclable poly mailer bag comprised of 100% recycled materials. No extraneous packaging materials are used in the distribution of your order.
- We are unable to deliver to PO Boxes and a handful of restricted destinations not served by FedEx.
How long does shipping typically take?
- Orders are processed within 1-2 business days and are quickly handed off to our delivery partners. Once processed, our orders typically ship next-day from our studio in Bali, Indonesia.
- We use RPX for shipments within Indonesia (3-5 business days) and FedEx for all other international destinations (5-10 business days).
- We typically expect shipments to arrive into the US and EU within 5 business days and to Australia within 7 business days.
- Delays associated with COVID-19 may extend these delivery windows. For up-to-date status on the delivery of your order, please refer to the tracking information provided via email confirmation once your has order shipped.
- If you are ordering within Bali, please first email us at support@afterlightleisure.com for help completing your order and coordinating delivery via courier (e.g., GoJek, Grab).
What are the international import fees, duties, and/or taxes that I have to pay?
- Afterlight Leisure products are distributed from our studio in Bali, Indonesia.
- Orders are subject to the receiving country's import fees, duties, and/or taxes and are not the responsibility of Afterlight Leisure. Funds are paid to and set by your home country's government as per import/export regulations and charged by the shipping carrier.
- Please refer below for import thresholds on orders shipping to the US, Australia, and Singapore.
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Orders to the US: No import fees, duties, and/or taxes due upon receipt of your package for orders under $800 USD in value.
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Orders to Australia: No import fees, duties, and/or taxes due upon receipt of your package for orders under $1000 AUD in value.
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Orders to Singapore: No import fees, duties, and/or taxes due upon receipt of your package for orders under $400 SGD in value.
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